PRIVACY POLICY

Effective date: September 8, 2026

Mouthpiece Media, operated by Laurie Schamber, respects your privacy and is committed to protecting the personal information collected through mouthpiecemedia.com.

Information We Collect

When you visit our website, contact us, create an account or make a purchase, we may collect:

  • Your name, email address, billing address and telephone number;
  • Order details, purchase history and transaction information;
  • Account and login information, if you create an account;
  • Messages or information you submit through contact forms;
  • Technical information such as your IP address, browser type, device information, cookies and website activity; and
  • Information required to prevent fraud, provide customer support and comply with legal obligations.

Payment Information

Payments are processed by third-party payment providers. Mouthpiece Media does not directly receive or store your complete credit-card number. Payment providers process your information according to their own privacy policies and security practices.

How We Use Your Information

We may use personal information to:

  • Process and fulfil purchases;
  • Deliver digital products;
  • Create personalized and watermarked eBook files;
  • Send order confirmations and download instructions;
  • Respond to questions and provide customer support;
  • Maintain transaction, accounting and tax records;
  • Prevent fraud, unauthorized distribution and misuse;
  • Improve our website and services; and
  • Comply with legal and regulatory requirements.

Personalized eBook Watermarking

Digital books purchased through this website may be processed by LemonInk. Each purchased copy may contain a visible watermark displaying an order number and an obfuscated version of the purchaser’s name or email address. Less-visible identifying markers may also be embedded within the file.

These identifiers are used to discourage unauthorized distribution and to identify the original transaction if a copy is unlawfully shared or published. They do not track reading activity, monitor the purchaser’s device or report when the book is opened.

Cookies and Analytics

This website may use necessary cookies to operate the shopping cart, checkout, account and security functions. We may also use analytics or marketing technologies to understand website use and improve our services.

You can limit non-essential cookies through your browser or available cookie-consent settings. Disabling necessary cookies may prevent parts of the store from functioning correctly.

How We Share Information

We may share information only as reasonably necessary with service providers that help operate the website and fulfil orders, including:

  • WooCommerce and website-hosting providers;
  • Payment processors;
  • LemonInk for personalized eBook watermarking and delivery;
  • Email and customer-service providers;
  • Analytics, security and fraud-prevention services; and
  • Government, regulatory or law-enforcement authorities when required by law.

We do not sell customers’ personal information.

International Processing

Some service providers may process or store information outside British Columbia or Canada. Information handled in another jurisdiction may be subject to that jurisdiction’s laws and lawful access requirements.

Retention

Personal information is retained only for as long as reasonably necessary to fulfil purchases, provide access and support, maintain business and tax records, prevent fraud, enforce licensing restrictions and comply with legal obligations.

Security

Reasonable administrative and technical safeguards are used to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may request access to or correction of your personal information and may withdraw consent where legally permitted. Certain information may need to be retained to complete transactions, maintain required records, prevent fraud or comply with the law.

Children’s Privacy

This website and the books sold through it are intended for adults and are not directed toward children. We do not knowingly collect personal information from children.

Changes to This Policy

This Privacy Policy may be updated when our services, technology or legal obligations change. The revised version will be posted on this page with an updated effective date.

Privacy Contact

Questions, access or correction requests, and privacy complaints may be directed to:

Laurie Schamber
Mouthpiece Media
laurie@mouthpiecemedia.com
www.mouthpiecemedia.com